a777db Privacy Policy

1 What Information We Collect

a777db collects various types of information to provide its services. This information comes from two main sources — directly from you and automatically through digital means.

1.1 Information You Provide

Information you provide during registration, verification, and use of services:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile phone number
• Payment account details (bKash, Nagad, Rocket)
• National ID or passport number (as part of the Know Your Customer / KYC process)
• Residential address
• Contact information provided through support chat

1.2 Automatically Collected Information

The following information may be collected automatically while you use the platform:

• IP address and device type
• Browser information and operating system
• Login date, time, and duration
• Gaming activity and transaction history
• Data collected through cookies and similar tracking technologies
• Referral source and page navigation patterns

2 Purpose of Using Information

Information collected by a777db is used for specific and lawful purposes. We never use your information unnecessarily.

• Account Creation and Management: To ensure secure registration and account verification.
• Financial Transaction Processing: To complete deposits and withdrawals accurately and securely.
• Identity Verification (KYC): For fraud prevention, anti-money laundering (AML) compliance, and age confirmation.
• Customer Support: To resolve your issues through live chat or email.
• Platform Improvement: Data analysis to improve the user experience.
• Responsible Gaming: To identify problematic gaming behaviour and take preventive action.
• Security and Fraud Prevention: To prevent unauthorised access and suspicious activity.
• Legal Compliance: To comply with applicable laws, regulations, and regulatory guidelines.

3 Information Storage and Security

a777db applies industry-standard technical and organisational measures to ensure the security of your personal information. Our security framework includes the following elements:

3.1 Data Retention Period

Your information is retained for as long as your account is active and, after that, for the period required by applicable legal obligations. Financial transaction records must be retained for the period specified under anti-money laundering regulations.

4 Sharing Information with Third Parties

a777db does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Providers: Only the necessary information is shared with payment providers such as bKash, Nagad, and Rocket for transaction processing.
• Technology Service Providers: To operate the platform, we work with trusted technology partners who are bound by strict confidentiality agreements.
• Legal Authorities: Information may be disclosed in response to court orders, legal obligations, or lawful requests from authorities.
• Fraud Prevention: Collaboration with specialised organisations to detect and prevent fraudulent activity.

Outside the cases listed above, a777db does not share your personal information with any other third party without your consent.

5 Cookie Policy

The a777db platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help the platform remember your preferences.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for the basic functioning of the platform. Login sessions, security tokens, and similar items fall under this category.
• Performance Cookies: Collect anonymous statistics to improve platform performance.
• Functional Cookies: Remember your preferred language, theme, and personalisation settings.

5.2 Cookie Control

You can disable cookies through your browser settings. However, doing so may limit some platform functionality and affect your user experience.

6 Your Rights

a777db respects your right to data protection. You have the following rights:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of any inaccuracies or incomplete information in your data.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though this may be limited where legal obligations apply).
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
• Right to Data Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
• Right to Object: The right to object to the processing of your information on specific grounds.
• Right to Withdraw Consent: Where information is being processed on the basis of consent, the right to withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within the timeframe set by applicable law.

7 Protection of Minors' Information

a777db is a platform for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age is verified at the time of registration, and additional verification documents may be requested in cases of doubt.

If we become aware that a minor's information has entered our system, we will immediately close that account and securely delete all associated information.

8 International Transfer of Information

a777db uses global technology infrastructure, which means your information may be processed or stored on servers outside Bangladesh. In such cases:

• Industry-standard security measures are followed for data transfers.
• Third-party service providers operate under appropriate data protection agreements.
• Internationally recognised encryption standards are maintained.

9 Policy Changes and Updates

a777db may update this Privacy Policy from time to time. The Policy may be revised due to changes in applicable law, changes in platform operations, or security improvements.

For any significant changes, we will notify you at your registered email address and display a notice on the platform. Continued use of the platform after changes will be considered as your agreement to the revised Policy.

We will always display the effective date and the date of the most recent revision at the top of this page, so you can easily see when the last change was made.

10 Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:

Your privacy is very important to us. a777db commits to always handling your personal information with the highest level of security and to strictly following the principles set out in this Privacy Policy.